In today’s highly competitive digital landscape, building brand awareness is more crucial than ever. With countless companies vying for consumers’ attention, it’s essential to establish a strong brand voice and presence that resonates with your target audience.

By doing so, you can differentiate yourself from the competition, increase customer loyalty, and ultimately drive sales. But how exactly can you build brand awareness in the digital age? This ultimate guide will provide you with the strategies and tactics you need to effectively promote your brand online.

Whether you’re a startup looking to establish your brand or an established business aiming to expand your digital presence, this guide has you covered.

How Pressfarm can help with this

Boosting brand awareness can be a time-consuming and stressful task for small businesses. This is exactly why PR agencies like Pressfarm exist. The PR experts at Pressfarm have experience helping startups across different industries build a memorable brand image. By creating quality content including professional press releases, compelling feature articles, and creative media kits, Pressfarm can help any startup to capture attention in the media and among their target audience.

In addition to creating content that will spark interest, the team at Pressfarm also knows what it takes to do successful media outreach. By building personalized media lists, and giving clients access to a comprehensive database of over 1 million journalists, Pressfarm helps you connect with the best journalists in your niche. The PR professionals at Pressfarm will also go one step further to boost your brand’s online visibility by helping you feature in relevant search results across different search engines. Get all of this today, in one affordable package.

In this article, we will look at:

1) The importance of brand awareness

2) Ways to build brand awareness

The importance of brand awareness 

Before we dive into the different ways that small businesses can increase their brand awareness, we need to understand why it’s important.

1) Build trust with the target audience 

Brand awareness builds trust between a brand and its audience. When consumers trust the brand, they will continue to buy products from there and are also more likely to tell others about the business. Word-of-mouth marketing should not be overlooked because it helps a brand to reach wider audiences. Following the recent shift in consumer behavior, consumers tend to research a product or service before investing in it. Regardless of how and where a recommendation comes from, having a good reputation helps companies build their brand awareness.

2) Creates associations 

Just as an example, when people need to find an answer to a question, they say, “I’ll just Google it.” Similarly, when they have a paper cut, they say they need a Band-Aid. As you can see, brands that become household names are also used as verbs or nouns. Good brand awareness efforts subconsciously encourage people to replace common words with branded terms. If a business wants to create an association between its products or the brand and specific actions, then building brand awareness is the way to go.

3) Builds brand equity 

Brand equity is the value of a brand, as determined by the overall perception of a brand and consumer experiences. Positive experiences and perceptions generate positive brand equity. The benefits of positive brand equity include:

  • Higher prices due to higher perceived value.
  • A higher stock price.
  • The ability to expand business through product or service line extensions.
  • More significant social impact due to brand name value.

Brand awareness is the foundation of brand equity. When you build brand awareness and consistently promote positive experiences with a brand, consumers start to recognize the brand. Once the brand is top of mind, it’s only a matter of time before the consumer makes a purchase, and then develops a preference for this brand over other brands in the market. Eventually, this positive domino effect turns your customers into brand ambassadors who bring in new customers.

Ways to build brand awareness 

1) Review current branding strategies 

The first step for a business of any size to increase brand awareness involves reviewing their current branding strategies. They need to check the different branding strategies they are already using and evaluate them to determine their strengths and weaknesses. This evaluation should include areas such as internal branding, external branding, and customer experience. Internally, they need to consider their company’s mission, brand values, and company culture. Externally, they need to be aware of their current business logo, website, social media platforms, content marketing, and other marketing materials. Finally, they should consider their current customer experience, including their sales process, customer support, and customer service policies.

2) Understand company goals 

To create an effective plan that increases brand awareness, companies need to first understand their company goals. By understanding the goals beforehand, businesses can quickly outline the objectives and aims of their branding campaign. It also makes it easier for companies to measure the success of their marketing efforts. Ultimately, the goal of any brand awareness campaign is to help companies meet their primary objectives.

3) Determine the competitive advantage 

In an overly saturated market, any competitive advantage that a company has will allow them to stand out from the crowd. To figure out their competitive advantage, they need to know why potential consumers would buy their product or service instead of a similar product from a competitor. By understanding this, companies can generate higher margins compared to their competitors in the market.

Rather than solely focusing on price when trying to determine a company’s competitive edge, they should also consider the personality of their brand. This includes characteristics, behaviors, and actions that set them apart. Some examples include high quality, good reputation, customer service, trust/relationships, innovation, consistency, speed of implementation, resource base, and customer results.

4) Decide key messaging 

Whether it is an initial brand awareness campaign or a rebranding one, the next step is to decide its key messaging. This key messaging tells a brand’s story and brings a brand to life in a compelling way. This is also the messaging companies will consistently use across their communication channels.

5) Create a company personality 

To gain success in a brand awareness campaign, companies need to create a unique brand personality. It is essential to project the essence of an individual rather than an entire company. At a time when consumers care more about human-to-human communication, companies need to ditch the corporate image and focus more on humanizing their brand by giving it a face. Once companies determine the type of personality they want their brand to have, they need to make sure that the same personality is being portrayed across all marketing channels to maintain brand consistency.

6) Combine content marketing with PR 

One of the best ways to increase brand awareness is by making a name online with quality content in the current digital landscape. Content marketing focuses primarily on creating and distributing content to attract and retain a company’s target audience. The main idea is to deliver engaging content which is created with a target audience in mind. This can include text-based content, and video content, as well as other assets that provide a solution to consumers’ problems.

7) Build a solid social media presence 

To build a strong awareness of a brand, companies need to engage directly with their target audience. The best way to do that is to build an active social media presence. Simply posting content online and logging out is not enough. Rather, brands need to go out of their way to interact with their audience. They can do this by asking questions, commenting on their posts, and generally having meaningful conversations. Additionally, they should also encourage user-generated content through contests and giveaways. This gives audiences an incentive to produce and share content related to the brand. Finally, they can encourage employees to share branded content on their personal social media channels, thus helping the brand to reach a wider audience.

8) Collaborate with other businesses/influencers 

Collaborative branding has also become an extremely productive way of promoting small businesses. By establishing co-branding partnerships and working with influencers, a company can reach people who they may not have been able to reach in the past. By reaching their partners’ audiences, they can also grow their own business. Ultimately, building a mutually-beneficial relationship with an influencer helps boost brand awareness.

9) Launch a referral program 

As mentioned previously, when consumers have a positive experience with a brand, they are very likely to use word-of-mouth marketing to spread the word about a product or service. Launching a referral program not only retains your happy customers but also offers them an incentive to tell their friends and family about products or services. This tactic is the perfect way for companies to boost their brand awareness and even sales on a minimal budget.

10) Measure brand success 

Brand awareness can’t be measured in a traditional sense. However, companies can still review their activities and metrics to gauge their brand in terms of popularity and consumer awareness. By considering both quantitative and qualitative performance, companies can paint the overall picture of their brand awareness.

Through quantitative measures like direct traffic, site traffic numbers, and social engagement, companies can visualize how the brand is being perceived. Direct traffic is generated by the number of people intentionally typing in a company’s URL and visiting the site. This number tells companies how effective their marketing and PR efforts are at driving consumers to a company’s website. Secondly, site traffic numbers reflect how much of the general online population is looking at a company’s content and spending time with the brand. Finally, social engagement refers to the follows, likes, retweets, and comments that a company obtains through its social media platforms. It reflects how impactful the content is and how many people are aware of the brand.

Qualitative brand awareness measures include monitoring online conversations in the industry to see how a brand is being discussed online. By engaging in this kind of social listening, companies can see who is tagging their brand. They can also see who is mentioning them in comments, and using the company’s hashtags in their posts.

Remember that quantitative and qualitative metrics will help companies understand the level of brand awareness they are generating. While the outcome is never perfect, the brand’s performance should help them understand what aspects of their campaigns need tweaking.


Brand awareness is a powerful concept that significantly impacts a company’s marketing efforts, consumer perception, and revenue. While each company should have a unique strategy for building brand awareness, the techniques discussed in this article will help small businesses build a loyal audience that will choose the brand over the competition, over and over again.